In celebration of PNSQC’s 25th anniversary, we assembled a luncheon panel to discuss “Reminiscences of 25 Years of Quality.” The following panelists discussed their beliefs about the top advances in the field of quality assurance, what they have seen come, go and return repackaged, and what they believe the future holds for the profession. Most of the panel members have been involved with the conference over the years; all panelists are experienced veterans in the QA field.
|Jean Richardson Moderator|
A software development professional since 1989, Jean Richardson is experienced in project management, writing, training, public speaking, and requirements and business analysis. During her career, she has designed and implemented a number of communications programs, managed dozens of projects, built large and small co-located and distributed teams, led process improvement initiatives, and led professional development and education efforts for software developers in all specialties. As a businessperson, she is firmly aware of the value–as well as the cost–of customer intimacy. She cautions fellow software professionals against too strictly applying the adage “it’s just business,” because business is done by human beings. She has learned that basic human issues are at the root of most conflicts and most customer/vendor, employer/employee, or client/consultant disputes. Jean believes that if we ignore this basic fact we dehumanize ourselves and imperil our society. In her role as a consultant, Jean’s client list boasts a wide range of businesses including ADP, Chrome Systems, Intel, Freightliner, Kaiser Permanente, Kryptiq Corporation, Mentor Graphics, and US Bank.Beginning with the 18th annual PNSQC in 2000, Jean has presented papers and delivered workshops on conflict management, collaboration, and issues related to teams dealing with offshore development and virtual workspaces. She has moderated the annual SPIN/PNSQC joint panel on software process improvement for the last four years and has been an occasional presenter at local SPIN meetings on topics related to conflict resolution and offshore development. She was a judging committee member for the Software Excellence Award for three years, and a paper reviewer for two past conferences.
Dick Hamlet is Professor Emeritus of Computer Science at Portland State University.He has been active in software development and research for more than 40 years as a programmer, manager, teacher, and researcher. He was a member of the software engineering research group at the University of Maryland for 12 years, a visiting lecturer at University of Melbourne in 1982, a Fulbright scholar at National University of Ireland, Galway (NUIG), in 1998-99, and E.T.S. Walton Fellow at NUIG in 2003-4.He is the author of three textbooks and more than 50-refereed conference and journal publications. He has implemented major software systems for two programming languages, the first mutation testing system, a transportable image-processing system, a prototyping system for testing tools, and a set of tools for synthesizing component test results into system property values. He holds a BS (electrical engineering) from the University of Wisconsin, MS (engineering physics) from Cornell, and PhD (computer science) from the University of Washington. Currently he is investigating the theoretical foundations of testing and a testing-based theory of software component composition.Dick has been involved with PNSQC since 1985, when he gave the keynote speech at the third annual Conference. He has worked on program committees for many of the Conferences since then, and he helped to invent the present system for soliciting and selecting technical papers. He also gave a keynote speech at the 14th Conference in 1996.
Johanna Rothman consults, speaks, and writes on managing high-technology product development. As a consultant, she has assisted managers, teams, and organizations become more effective by applying her pragmatic approaches to the issues of project management, risk management, and people management.Johanna has helped Engineering organizations, IT organizations, and startups hire technical people, manage projects, and release successful products faster. Her action-based assessment reports have helped managers and teams improve their projects, products, and financial results. She is a sought-after speaker and teacher in the areas of project management, people management, and problem solving.Johanna most recent book is Manage It! Your Guide to Modern Pragmatic Project Management. In addition, she is a coauthor (with Esther Derby) of popular and pragmatic Behind Closed Doors, Secrets of Great Management. She is also the author of the highly acclaimed Hiring the Best Knowledge Workers, Techies & Nerds, and is coauthor (with Denise Robitaille) of Corrective Action for the Software Industry Johanna is a host and session leader at the Amplifying Your Effectiveness (AYE) conference.Johanna Rothman has participated in PNSQC since the late 1990’s as a workshop leader and speaker. During that time, she has seen quality evolve from something those “Q&A” people did, to real testing and quality assurance.
Lisa Crispin’s programming and testing experience dates further back than she cares to say. Since making the switch to ‘agile’ teams in 2000, she has enjoyed many positive changes in the world of software quality and testing. She currently works at ePlan Services Inc., developing web-based applications using XP and Scrum. Lisa co-authored Testing Extreme Programming (Addison-Wesley, 2002) with Tip House, and is now collaborating with Janet Gregory on Agile Testing (Addison-Wesley, 2008). Lisa contributes regularly to publications such as Better Software, Methods and Tools, and IEEE Software. She has presented tutorials and workshops on agile testing and the agile customer team for agile teams and at conferences in the U.S. and Europe. For more about Lisa’s work, please see her website, http://lisa.crispin.home.att.net.
Scott Killops is a Validation Program Manager in Intel Corporation’s LAN Access Division. Scott has worked in the computer industry for twenty-three years. His experience includes software development, software validation, program management, and software process improvement.Scott attended his first PNSQC in 1986 and co-founded the Intel SPIN in 1994. When he isn’t working, Scott likes to play old time music on banjo.
Ray Arell manages the CSID-Software Engineering team within Intel’s Digital Office Platform Division. Ray has over 21 years of hardware and software development, validation, and engineering management experience. At Intel, he has worked on a variety of teams focused on CPU, chipsets, and graphics qualification. Ray has also been a leader in driving the implementation of corporate wide quality standards for Intel, and he is the co-author of Change-Based Test Management: Improving the Software Validation Process (ISBN: 0971786127).
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