Matt Heusser, Excelon Development
From Frederick W. Taylor to Joseph Juran to Crosby and Deming, the 20th century is full of lessons about manufacturing quality. A decade after that century ended we are left with some questions. Do those lessons still apply? If they do, which of them matter for software? Of the ones that matter, what experiments have we conducted to try to apply those lessons — and what can we learn from the results? In this fast-paced talk Matt Heusser combines an insightful introduction to the quality movements of the 20th century, the story of what happened when those ideas were implemented in software, the system of effects those ideas swim in … and a few winning ideas to try on Monday.