Lisa Kraushaar, Etsy.com
Beyond automated testing and traditional manual testing we’ll talk about tangible methods of tapping into the user experience as a means of creating and maintaining a high quality product. The story of testing and quality at Etsy reveals creative solutions to common QA problems by focusing on impact, efficiency, and humanity. We’ll talk about ways to work outside of traditional methods of testing to not only assure quality but also encourage empathy, transparency and fun.
With an emphasis on product quality over quality assurance, testing efforts can be designed with a holistic,