Ying Kwong Ying Ki Kwong, PhD, PMP, is Statewide Quality Assurance Program Manager, Office of the State CIO, in Oregon state government. He the last 10 years as IT Investments Oversight Coordinator, during which he and his colleagues coordinated the use of independent quality assurance statewide. He … Read more
Patricia McQuaid, PhD, CISA, is Professor of Information Systems in the Orfalea College of Business at California Polytechnic State University. Her research interests include software quality and software testing. She is an associate editor of the Software Quality Professional (SQP) journal of the … Read more
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