Darlene Greene, Consultant
We say we want to prioritize quality–and we mean it–until we hit our first shortage of nearly any kind of resource. Then testing all too often bears the brunt of project schedule slips, personnel cuts, funding for tools, or even extra environments. Sometimes, after identifying significant quality mistakes, we fail to voice them, prioritize them, or correct them.
The research is clear: the top factors that bring success to people and companies are rooted in communication and leadership.
Let’s learn to communicate, think, and lead as a quality CHAMPION to prevent the “us” vs. “them” mentality and elevate quality across development, quality assurance, testing and then the entire company.
Become a leader that transforms a divisive culture to a teaming, transparent one. Reduce frustration, increase alignment, improve efficiency and effectiveness and bridge the divide that finding defects and promoting quality naturally creates. You can be the spark in creating a culture in which people feel valued, are optimized, and work together to promote quality.
Target Audience: Beginner (All)