Paul Grimes – the Pokémon Company International
How can you know that your services will handle the requests of millions of users a day? Or that making a fundamental change to one of your technologies won’t break your user experience? By creating a phased approach to testing the right pieces at the right time that your entire team can use and build on.
In the Pokémon Company International services groups, we develop and update the services used for logging into the Pokemon.com website and applications like Pokémon Go and Pokémon TV. Since the launch of Pokémon Go in 2016, our quality focused team works to develop strategies that reduce the number and duration of customer issues in the face of millions of daily active users.
We will present the phases that our test engineers go through and the tools we use to ensure that the services we are delivering are capable of meeting our users demands. From exploratory testing of our API’s, to developing unit and integration tests, to deploying scalable performance suites, we will discuss the tactical choices we’ve made and how they affect our outcomes. This integrates with our web and mobile testing safeguarding the end-to-end user experience. By integrating testing early and doing the right work at the right time TPCi is ensuring our customers have exceptional encounters as they interact with our brand.