Manini Sharma and Shruti Chandna, Intel
The process of decision making for complex software such as that for mobile devices, Wearables and IoT (Internet of Things), is a challenging task. The software design complexity and high level of interdependencies, along with crunched schedules and market pressures, make decision making even harder. How can we take decisions quickly that are technically accurate, address market needs and also communicate effectively to management?
House of Quality (HoQ) is a popular tool in the manufacturing world that enables quick decision making, better product definition, and strategically prioritizing efforts while also being an effective communication tool among stakeholders including marketing, engineering and senior management. At Intel, while developing software for mobile features, optimization of power-and-performance (PnP) are given high importance. We decided to validate HoQ for one of the software trade-off decisions that was highly complex and took significant time and resources to arrive at.
The paper explains how the product development team built the House of Quality to verify the decision taken by making a single picture, covering several dimensions and comparing the ease of taking this complex decision through HoQ. We find that the learnings are apt for decision making in such high complexity and schedule constrained world of mobile devices, Wearables and IoT.
Target Audience: Intermediate