Rebecca Long – Engie Impact
Software is built by people to solve problems and make lives easier for other people. As quality professionals we understand the importance of ensuring our software is properly and fully tested before getting shipped.
Often our testing efforts require a User Acceptance Test (UAT) step to get final sign-off before a release. This step unfortunately can be messy due to communication barriers that may exist between the engineering team and the users which can lead to misses, frustration and other strong emotions for all involved. Overcoming these barriers requires strong up-front organization, clear expectations, and keeping the human aspect of this testing step in focus.
I will share with you some best practices to keep our UAT sessions human centric, setting you up for success with better communication and greater trust between teams.