Office of the State CIO
Jack McDowell is an Operations & Policy Analyst for the State of Oregon’s Statewide QA and E-Government Program. Before this, he was a web developer and the chief editor of a community
newspaper in Arlington, Virginia. He holds a Master’s degree in political science from the University of Oregon and a certification in ITIL.
- Jack McDowell - Jack McDowell, 2019 Abstract, Paper, Slides, Video
- Software Based Disruptive Change Initiatives Require a Culture of Quality - Ying Ki Kwong, State of Oregon; Phil Lew, XBOSoft; Jack McDowell, State of Oregon
The meaning of quality "whether it be in the software product we develop or the organization that develops it" must change with time. The authors observe that some projects are doomed to fail because leaders and participants are not aware of the nature of change needed and the challenges entailed. In this context, all software based change initiatives are not created equal. Read More...