Jeevakarthik Kandhasamy, Capgemini Financial Services
Websites and web/mobile applications have become the imperative sales enablers for most organizations. The “optimized user experience” of a website becomes critical for organizations to outperform their competitors. This demands performance testing to be proactive and shift dynamics from measuring responsiveness to improving user experience.
User Experience (UX) index of a software product can be measured by the ease of use, providing navigational comfort and quick responsiveness to end user – In a nutshell – better performance of an application results in better user experience – but unfortunately even after a huge spend critical performance issues are detected / observed in production. Some of the critical factors for these include:
- Performance testing objective remains to be meeting response time SLA’s
- Ambiguity in load test modeling
- Not emulating actual user behavior during load tests
- Lack of simulation of devices used by end users
Web Analytics tools like Google Analytics, Yahoo analytics etc have come a long way and simplified the process of analyzing, collecting and reporting user behavior which serves as a input in creating a comprehensive performance test strategy and test bed which included loads of compulsive features.
Target Audience: Intermediate