Six sigma, Lean, Kaizen, we’ve all had some exposure to methodologies that serve as a toolset for looking at and improving process and practice.
There is no ‘one size fits all’ as every QA organization is different, but you can distill from existing knowledge and adapt to fit current and evolving needs.
At NVIDIA, we embarked on creating our own vision of Root Cause and Corrective Action, tying this into not just practice, but our toolsets as well, helping
to reinforce a discipline that is now utilized company wide (and serving as an important measure of how well we are addressing the valuable data that is a product of this process).
This presentation will address the why, and how of we architected our flow, and some of the benefits and challenges as well.