Russell Smith is a Software Test Professional and Quality Advocate who started his career in 2006 doing Technical Support and Black-box testing for a high-tech GPS producer in Torrance, CA. Over the course of his career he has held positions anywhere from “Junior QA Engineer” to “Software Test Architect”. He has worked on dozens of products and systems deployments and has contributed to projects that span multiple teams with dozens of people involved across multiple countries. Most recently in his career he has been focusing on building high performing software testing teams while at the same time staying hands-on as an individual contributor. He does not believe in “Ivory Tower” management and loves to “get his hands dirty”. Through his career he has never lost his focus on the customer and that what he does means nothing unless his customers are satisfied. This combined with his technical skills and leadership abilities makes him a world-class software test professional and customer-centric software quality advocate. Russell now lives in Portland, OR and works as a Test Manager at Janrain, Inc., a leading provider of customer identity management and social login technology that helps businesses manage and understand their customer profiles and profile data.
- The Systems Thinking Tester: Leverage and Influence - Russel Smith, 2015 Technical Paper, Abstract, Paper, Slides, Notes, Video.