Charles Matthews, The Boeing Company
It’s almost axiomatic that software projects will fail to meet targets for cost, schedule, and quality. The body of literature concentrates primarily on technology insertion, methodology, and metrics. In addition to these dimensions, software quality and organizational culture provide important support to programs, ensuring effective communication, requirements management, organizational change management, and integration of senior management vision and goals with program targets. The phenomenological study focused on decisions made at critical points in software programs, drawing from the observations of 25 participants who had worked in all phases of the software development life cycle. From the responses, key lessons were learned that can help in anticipating or avoiding the pitfalls inherent in common government and industry software development practice.
Target audience: Intermediate