Eileen Forrester, Forrester Leadership Group
Do you want your customers to use your software? Are you advocating a process change or other improvement? How about trying to get colleagues to understand why quality is important and work more effectively with your standards? Or are you training people to shift to more agile techniques?
When you do any of these, you are trying to get people to learn. Science shows us that most training is ineffective, and one reason for that poor outcome is that most training isn’t learner centered. Instead, it’s centered on the instructor, product, or content coverage. Worse yet, it is often didactic and activities are unrelated to what the learner needs.
When I changed existing training from instructor- and content-centered to learner-centered, we got remarkably better results. But it did require a major shift in the training courses, and an even bigger transformation among instructors. We failed plenty as my team tried to manage this shift.
In this workshop, attendees will get the basics of learner-centered instruction, and hands-on experience in applying it to their own circumstances.
When the workshop is completed:
- all participants will be able to identify the principles of learner-centered training
- all participants will be able to explain the differences between learner-centered and other training
- intermediate participants will be able to apply some learner-centered principles to case examples
- advanced participants will be ready to apply some learner-centered principles to their own training practice
Target audience: Intermediate
2015 Workshop, Eileen Forrester, Forrester Leadership Group