We hear a lot today about high quality people. This workshop turns the usual definition of that phrase on its head looking into the nature of consciousness evolution through intentional self-development rather than what we have and who we know. Just as self-management is the most important kind of management, self-development pushes us in the right direction for transformational change in our workgroups and organizations. Using developmentally focused strategies as opposed to “learning” allows us to improve and expand our skills around noticing, awareness, and understanding of ourselves and others.
Professionals in the field of quality assurance are key sources of leadership, as we assess our organizational performance for human good. Quality may be seen as more than mere conformance to expressed requirements, but, in addition, as an expression of the philosophical stance of the organization that delivers the product or service. To be the people we need to become, we need new—and not so new—sociotechnical and personal skills. To be capable at the moment of opportunity to make the many small shifts required for transformation, we need to focus on who we are choosing to be.
- How the current phase of consciousness evolution has paralleled the development of computers.
- The three kinds of looped learning that are available to quality professionals to apply in your life and to your work.
- The difference between learning and development and how to spot the former and pursue the latter.
- A model of adult development increasingly applied in coaching personal development today.
- A conflict model and a dialogue toolset to help keep you on track in difficult situations.
Jean Richardson is an experienced trainer, mediator, project manager, and Scrum and leadership coach. She has co-taught this course with the curriculum creator, Pat Reed, a consultant and coach to a global clientele and an instructor at UC Berkeley.