Office of the State CIO
Ying Ki Kwong, PhD, PMP is the Statewide QA Program Manager in the Office of the State CIO in Oregon state government. Prior to this role, he was IT Investment Oversight Coordinator in the same office and was Project Office Manager of the Medicaid Management Information System Project in the Oregon Department of Human Services.
In the private sector, Dr. Kwong was CEO of a Hong Kong-based internet B2B portal for trading commodities futures and metals. He was a program manager in the Video & Networking Division of Tektronix, responsible for worldwide applications & channels marketing for a line of video servers in broadcast television applications. In these roles, he has managed software-based systems/applications, products, and business process improvements.
He received the doctorate from the School of Applied & Engineering Physics at Cornell University and was adjunct faculty in the School of Business Administration at Portland State University.
- Software Based Disruptive Change Initiatives Require a Culture of Quality - Ying Ki Kwong, Office of the State CIO
The meaning of quality "whether it be in the software product we develop or the organization that develops it" must change with time. The authors observe that some projects are doomed to fail because leaders and participants are not aware of the nature of change needed and the challenges entailed. In this context, all software based change initiatives are not created equal. Read More...
- Ying Ki Kwong - Ying Ki Kwong, 2019 Abstract, Paper, Slides, Video
- Quality & Risk Management Challenges when Acquiring Enterprise Software Systems - Ying Ki Kwong, Phillip Lew, 2018 Technical Presentation, Abstract, Paper
- WS06: Quality and Risk Management in the Acquisition of Enterprise Software Systems - Ying Ki Kwong, 2018 Workshop, Abstract