Cloud Chemistry: Making SaaS solutions play nice with your application to ensure Enterprise IT Quality
The global Software As A Service (SaaS) market size is projected to grow from $273.55 billion in 2023 to $908.21 billion by 2030 [1]. SaaS has revolutionized the way businesses operate by providing lower upfront costs, scalability and on-demand access to software applications. Today's software engineering practices, including test strategies, must adapt to rapidly evolving cloud-based models while ensuring enterprise-level IT quality is maintained.
We will discuss two case studies of SaaS integration from the perspective of Enterprise IT Quality [2]:
* Data Quality - How to ensure data synchronization between your application and the SaaS solution.
* Application Quality - How to ensure functionality, Performance and Security
* Infrastructure Quality - How to ensure Reliability, Scalability and Security
We will discuss lessons learned and their implications for the context of managing Enterprise IT Quality:
* Keeping up with rapid development cycles of SaaS companies
* Third-Party integration
* Security concerns
* Browser and Cross platform Compatibility
* Making sure application is running fine
[1] Source of statistics: https://www.cloudwards.net/saas-statistics/#global-saas-market-statistics
[2] For one description of Enterprise IT Quality, see https://www.pnsqc.org/docs/PNSQC_Brief_on_Enterprise_IT_Quality.pdf
Nikita Deepak Davda
I am a Test Lead with over a decade of experience in designing, implementing and managing test plans to build high quality software. With a strong foundation in both manual and automation testing, I have worked on projects to collaborate with cross-functional QA teams to build a comprehensive test plan and drive it from execution to launch.
I strongly believe that a QA plays an important role in every stage of SDLC, right from when the Requirements are written all the way until Post deployment. I am passionate about testing applications on the Cloud and enjoy the challenge of testing integration between applications.
Ying Ki Kwong
Ying Ki Kwong is an independent consultant. In the public sector, Dr. Kwong was the Oregon E-Government Program Manager responsible for websites, online payments, and custom apps statewide. Also with the state of Oregon, he was Statewide QA Program Manager, IT Investment Oversight Coordinator, and Project Office Manager of the Medicaid Management Information System Project. In the private sector, he was CEO of a Hong Kong-based internet B2B portal for trading commodities futures and metals. He was program manager in the Video & Networking Division of Tektronix, responsible for worldwide applications & channels marketing in the video server business.
In these roles, Dr. Kwong managed software-based business operations, systems, products, and business process improvements. He received the doctorate from the School of Applied & Engineering Physics at Cornell University and was adjunct faculty in the School of Business Administration at Portland State University. He holds certifications in project management (PMP), ITIL, and IT Service Management.